128 Million U.S. Mobile Subscribers Experience More than Five Dropped Calls A Month, According to First Mobile Call Quality Survey from Rebtel
128 Million U.S. Mobile Subscribers Experience More than Five Dropped Calls A Month, According to First Mobile Call Quality Survey from Rebtel
Stockholm, Sweden & San Francisco, USA (PRWEB) May 03, 2012
Rebtel, the world’s largest mobile VoIP company after Skype, today announced the results from a recent call-quality survey, which polled U.S. mobile users on their experiences with carriers, smartphone devices and communication apps.
According the study, there is plenty of room for improvement among operators and handset manufactures, with approximately 2 out of 5 (39%) mobile users surveyed admitting to having experienced more than 5 dropped calls per month, representative of approximately 128 million subscribers. The study also showed that having a clear call connection is very important to 89% of respondents, with 84% of those claiming they are at least somewhat likely to switch smartphones as a result of poor quality. 78% stated they would be likely to switch carriers due to poor network performance.
“The findings of our first call quality survey demonstrate mobile users have high expectations for a clear connection during calls, and with 40% of American mobile users experiencing multiple dropped calls each month, it’s clear that carriers and handset manufacturers have a long way to go to provide the level of service that customers demand and expect,” says Rebtel CEO Andreas Bernstrom.
The following includes a breakdown of the findings from the survey, with a few of the highlights below:
Men Stay Loyal to Voice vs. Women Would Rather Text
· Men are 90% more likely (38% vs. 20%) to use a mobile VoIP app as an alternative to their carrier’s regular calling service.
· Men have a 20% higher response to being very likely to switch smartphones as a result of poor call quality (33% vs. 27% respectively).
· Women are 47% more likely than men (44% vs. 30%) to use a text messaging service as an alternative to their carrier’s regular calling service.
iPhone Users Rank Highest in Terms of Customer Loyalty, But Many Would be Willing to Switch Smartphones and Carriers
Among smartphone users, iPhone users ranked last in terms of their likelihood to switch carriers due to poor call quality (81.5%), followed by BlackBerry users (85.0%), then Android users (86.0%). iPhone users were also the least likely group to switch smartphones due to poor call quality, with approximately 30% stating they are not likely to switch as a result of call quality issues, followed by Android (18.7%), BlackBerry (17.5%).
Overall, here’s how responses were broken up between iPhone, Android, BlackBerry and U.S. average, when asked whether they are likely or not likely to switch carriers due to poor call quality:
Not likely
iPhone = 18.5%
BlackBerry = 15.0%
Android = 14.0%
*U.S. Average = 15.1% (Representative of 49.5 million wireless subscribers)
Likely
Android = 86.0%
BlackBerry = 85.0%
Other = 83.3%
iPhone = 81.5%
*U.S. Average = 84.1% (Representative of 275.8 million wireless subscribers)
Here’s how responses were broken up between iPhone, Android, BlackBerry and U.S. average, when asked if they were likely or not likely to switch smartphones due to poor call quality:
Not likely
iPhone = 29.0%
Android = 18.7%
BlackBerry = 17.5%
*U.S. Average = 22.5% (Representative of 73.8 million wireless subscribers)
Likely
Android = 81.3%
BlackBerry = 82.5%
iPhone = 71.0%
*U.S. Average = 77.5% (Representative of 254.2 million wireless subscribers)
Exploring Alternatives to Carriers’ Services
When asked which types of mobile apps respondents were most likely to use as an alternative to their traditional carrier minutes or data plan service, 34% (112M Americans) said they would utilize a text messaging service and 32% (105M Americans) said they would use a mobile VoIP application. Social networking apps ranked third at 18% (59M Americans) followed by instant messaging apps, which garnered 16% (52M Americans) of responses.
Here’s how U.S. mobile users responses were broken up by gender, when asked what mobile apps they would use outside of their carrier data plan:
Text messaging app:
Male = 30.6%
Female = 43.6%
U.S. Avg. = 34.1% (Representative of 111.8 million wireless subscribers)
Mobile VoIP app:
Male = 38.3%
Female = 19.6%
U.S. Avg. = 32.0% (Representative of 104.9 million wireless subscribers)
Social networking app:
Male = 17.0%
Female = 17.8%
U.S. Avg. = 17.6% (Representative of 57.7 million wireless subscribers)
Instant messaging app:
Male = 14.1%
Female = 19.2%
U.S. Avg. = 16.3% (Representative of 53.5 million wireless subscribers)
Reasons that Having A Clear Call Quality is Important
Here’s a breakdown of the total responses as they pertain to the most relevant reason a clear connection is at least somewhat important.
· I want to be able to hear my friends, family or significant other better – 46.9% (Representative of 154 million Americans)
· I feel that I pay enough in monthly charges to expect to have a clear connection all the time – 42.4% (Representative of 139 million Americans)
· I need to have a clear connection because work; it helps me to do my job better – 6.8% (Representative of 22 million Americans)
· I need it in case of emergency, if I or someone else is in trouble – 3.9% (Representative of 13 million Americans)
Bernstrom continued: “Based on the high incidence of respondents who expressed a willingness to switch carriers and devices due to poor call quality, I believe we will continue to see smartphone users turning to alternative means of communication, like IP-messaging and mobile VoIP apps, which are designed to optimize their connections and help realize continued savings on their mobile phone bills.”
Rebtel’s call quality survey was conducted on March 6, 2012 using SurveyMonkey, an online survey service, which polled 992 U.S. mobile users.
*Note: According to the trade organization CTIA, there were approximately 328 million wireless service subscribers in the U.S. in 2011. U.S. Averages are based on all mobile users, including non-smartphone owners.
About Rebtel
Rebtel is the world’s largest mobile VoIP company after Skype. Today, Rebtel is growing rapidly with more than 15 million callers and a run rate of over 1 billion minutes per year. The company is on pace to hit $ 95 million in revenue run rate by the end of 2012. Rebtel users call through smartphone or desktop applications or any other phone to make free or cheap international calls using either data calls globally or one of the world’s largest local number networks for calling from 50 Rebtel countries. For more information, or to start using Rebtel, go to http://www.rebtel.com.
Contact:
Eric Gonzalez
VSCpr on behalf of Rebtel
eric(at)vscpr(dot)com
415.272.0836
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, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
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OfferVault Adds Affiliate Programs from BallinClicks
OfferVault Adds Affiliate Programs from BallinClicks
New York, NY (PRWEB) March 12, 2012
Offervault, the leading directory of CPA campaigns, with over 160 CPA (Cost-Per-Action) networks, 65,000 registered members, and 46,000 offers, recently announced the addition of CPA campaigns from BallinClicks.
BallinClicks works exclusively with high volume and high quality affiliates and have a solid reputation with their advertisers. This means they can negotiate very good deals with advertisers.
Because BallinClicks only accepts high quality affiliates they can offer some attractive perks, including:
1. Over 700 high quality direct advertisers.
2. Negotiate very good deals with advertisers, which they pass on to affiliates.
3. Daily payouts.
4. Generous payout bumps. Bumps are enforced to offers getting higher EPCs.
5. An internal super affiliate forum, blog and a weekly newsletter where they share tricks, tips and campaigns.
6. Meet and Beat guarantee. See an offer with a higher payout? Let the affiliate manager
know, and they’ll accommodate the affiliate.
7. 24/7 support.
8. PayPal, Wire, ACH, Check with Daily, Weekly and Bi-Weekly Terms.
8. Great loyalty rewards.
About BallinClicks
BallinClicks is an exclusive private network with thousands of offers. They attract over 700 high quality direct advertisers, offer daily payouts, generous payout bumps, and provide 24/7 support.
About Offervault
Offervault (http://www.offervault.com/), founded in July 2007, has since grown to become the premier aggregator and hub for CPA networks and affiliates with over 160 networks, 46,000+ offers and 65,000 registered members.
Offervault is free for affiliates and publishers. It enables them to quickly identify top offers and compare payouts between networks from a single search interface. It also saves hours of time by helping publishers research niches, browse new offers that are updated daily, preview landing pages, receive optional email alerts for new offers based on their criteria and to sign up for new networks.
©Copyright 1997-
, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
Q&A: what should I expect from “free wireless Internet service”?
Question by spinesign: what should I expect from “free wireless Internet service”?
I made reservations at a motel recently which advertised the above feature in its room. I instantly and instinctively assumed there would be a laptop/ keyboard waiting inside for me to use. Nothing of the sort. Although the clerk referred me to a close, off site internet cafe, I felt mislead and cheated. My boyfriend told me the room was merely “router compatible”, that the motel grounds might have an “antenna” for a connection to a laptop that the customer brings with him; in short, he told me I misunderstood the language and that the motel really did deliver. I vigorously disagree and gave appropriate feedback to managment.
As a comparison, if an airline says “service to city x”, we assume they will provide the vehicle (airplane) to transport us there, right? Is this analogy faulty?
Beyond this let-down, my stay was very adequate and enjoyable.
Best answer:
Answer by Bill
Wireless internet service is generally understood to mean that they have a router you can use YOUR computer with.
Add your own answer in the comments!
Spool Raises $1 Million in Seed Financing from Marquee Angel Investors
Spool Raises $ 1 Million in Seed Financing from Marquee Angel Investors
San Francisco, CA (PRWEB) January 04, 2012
Spool, a popular San Francisco start-up that allows users to save text, image, and video content to mobile devices and push content to a friend’s mobile device, has raised $ 1 million in seed funding. Spool secured this funding from a number of marquee investors including SVAngel, StartFund, Felicis Ventures, Charles River Ventures, Steve Chen (the founder of YouTube), Vivi Nevo, and several successful entrepreneurs.
Spool is a digital recorder for the web. Users can save articles, videos, image galleries, PDFs, and have it pushed to all of their mobile devices. They can view this content later, either online or offline. Users can also push this content to their friends’ devices without worrying about Flash or the type of device their friend owns.
“Spool is a killer app for commuters and travelers because they can get their favorite Internet content on any of their devices, even if they’re offline. Users can save a blog post with a video to Spool, watch it on an Android phone or Kindle Fire on the train home, and push it to a co-worker’s iPad. Having articles and videos on all of your devices, and being able to share any of them with one-click is a fantastic user experience.” says Spool CEO and Co-Founder, Avichal Garg.
Avichal Garg and Curtis Spencer, Spool Co-Founder and CTO, were inspired to create Spool while on their commute. After a struggle to watch videos on the go, Garg and Spencer realized the need to simplify the way we access content on mobile devices, especially when Internet access is unreliable. “We created an artificial intelligence engine that can save any article or video. It’s an amazing piece of technology that acts like a DVR for the Internet. You can download any video or article and get it on any of your devices, or push it to your friends’ devices. It’s much better than pasting a link and emailing it. You’re guaranteed the content will work on your or your friend’s device, and it’s available even if you’re offline.” says Spencer.
Spool will use its seed funding to accelerate product development and hire additional engineers. Spool is currently in private beta and available for iPhone, iPad, Kindle Fire, Android phones and tablets, any HTML5 browser, and has add-ons for Chrome and Firefox. Invitations to the Spool private beta are available at http://www.getspool.com
Investor List
SVAngel, Felicis Ventures, Start Fund, Charles River Ventures, Vivi Nevo, Steve Chen, Elad Gil, Deep Nishar, Kevin Donahue, Joe Lonsdale, Bill Lohse, David King, Nils Johnson, Matt Ocko, and Raymond Tonsing.
About Spool
Spool is founded by serial entrepreneurs Avichal Garg and Curtis Spencer. Garg previously founded PrepMe, which was recently acquired by Ascend Learning/Providence Equity Partners. Prior to PrepMe, Garg worked as a Product Manager on Google Web Search. Spencer previously founded CruxLux, which was acquired by Kosmix/Walmart. Prior to CruxLux, Spencer worked as a researcher in artificial intelligence and robotics. Spool’s team members include Dr. Aditya Koolwal, Ana Diaz-Hernandez, Chandra Patni, Christine Tieu, and Dr. Daniel Witte.
For more information, contact Spool at info(at)getspool(dot)com.
###
Attachments
©Copyright 1997-
, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.
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Residual Income 2: From Wireless Services
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Video Rating: 0 / 5
Configuring TLS for encryption of messages from Google
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Clip 05/01: Brian Holyfield, Gotham Digital Science Hacking a Web service generally is not rocket science. But what if the Web service requires that messages are sent using a binary protocol? What is required encryption, but you have shown no key? These are some common scenarios that are likely to encounter when they try to create a Web service using Windows Communication Foundation (WCF), built for the attack. Through a series of live demonstrations will show the presentation, how to recognize and attack the WCF web services and discuss tips and useful tools to facilitate testing of WCF services. Participants will leave with the skills necessary to effectively perform penetration tests against WCF applications. The following demonstrations will be performed live (time permitting): – Burp Plug-in for WCF binary messages (SOAP NBFS MC) – De-compilation of Silverlight XAP for the preservation of meta data WCF – Crafting Meta Data Exchange (MEX) applications recovery WCF metadata – communication with WCF WS-S Message Encryption Anonymous – create your own WCF Test Client (in less than 10 lines of code) – TCP port probing the WCF duplex callback channels Presentation Outline: 1. Overview 2 WCF Silverlight WCF Web Services 2. MC NBFS Protocol 2b. Meta Data retrieval WCF 2c. Analyze Insurance WCF Silverlight XAP third third Binding. WS-S 3b Message Encryption. Customers fourth custom WCF Services WCF Duplex fourth. Call Back offensive channels for more information and presentation …
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Q&A: Calls from someone claiming to be “Verizon Wireless Financial Services”?
Question by Joe1: Calls from someone claiming to be “Verizon Wireless Financial Services”?
I know this isn’t the real Financial Services because we pay our bills on time and I’m added onto the account, I’m not the main account… so they have absolutely NO reason to call me.
This number has called me day and night about 4-6 times a day. This started since last week.
Are the calls going to stop on their own or am I going to have to take this up with someone?
I reverse phonebooked the number for free.
It’s a landline phone in Irvine, California.
Best answer:
Answer by THE UNCOOL 1
I would have the planholder call Verizon customer service. Tell them what’s going on. The may try to press charges if the number is fraudulent. ..
Give your answer to this question below!
How can men keep their cell phones “away from the body”? We only have pockets, not purses…?
Question by Psych Lapse: How can men keep their cell phones “away from the body”? We only have pockets, not purses…?
Best answer:
Answer by KalvanDuey
Hold it.
What do you think? Answer below!
Q&A: Why am I getting calls from someone claiming to be “Verizon Wireless Financial Services”?
Question by Joe1: Why am I getting calls from someone claiming to be “Verizon Wireless Financial Services”?
I know this isn’t the real Financial Services because we pay our bills on time and I’m added onto the account, I’m not the main account… so they have absolutely NO reason to call me.
This number has called me day and night about 4-6 times a day. This started since last week.
Are the calls going to stop on their own or am I going to have to take this up with someone?
I reverse phonebooked the number for free.
It’s a landline phone in Irvine, California.
Best answer:
Answer by Sarah S
I had the same thing happen to me but they called my cell phone. They called me about once evey other day. Around the same time as well. They stopped after a week or so. I’m not sure why this happened.
Give your answer to this question below!
Does the “Go cell phones” from cingular work with any cingular sim card ?
Question by bluelink: Does the “Go cell phones” from cingular work with any cingular sim card ?
basically i lost my cingular phones, and looking for a cheap phone till my contract expires. thanks
Best answer:
Answer by silencetheevil8
They don’t like you to know this but yes you can convert a pay as you go phone to a contract phone, give it a try and if it doesn’t work then call customer service to have them do an ESN swap for you.
Know better? Leave your own answer in the comments!